Tenant participation

We are committed to involving tenants and service users in the development and monitoring of the services they receive.

Only through their involvement can we provide the kinds of services our tenants and service users require. We encourage and enable tenants and other stakeholders to become effectively engaged and involved and have a demonstrable influence in all areas of housing and community interest.

Shape Housing Association in partnership with its residents and service users has developed a client involvement strategy and action plan. Please click on the link below to view this document.

Client involvement strategy

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