Feedback and satisfaction
It’s important to us to get feedback from
residents and form anyone else who uses our services.
We believe that we can learn, and improve what we do, if we
listen to the feedback that we get, whether it’s good or bad. We
look at all the feedback that we get with our focus groups – groups
of residents who help us to develop and improve our services.
Find out how you can make comments and complaints about what we
do.
Find out about the surveys that we carry out, asking people what
they think about our service and how happy they are.
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