Dealing with nuisance and anti-social behaviour

These standards were agreed by the Nuisance and Anti-Social Behaviour Focus Group in July 2010.

Redland will:

1. Respond to a complaint of nuisance within 5 working days.

Target: 100%.
Monitor using internal log sheets.

2. Respond to a report of a racist or homophobic incident within one working day.

Target: 100%.
Monitor using internal log sheets.

3. Review all cases identified as anti-social behaviour every six weeks and update those reporting it after each review.

Target: 100%.
Monitor using internal log sheets.

4. Publicise outcomes of at least two cases each year.

Target: 100%.
Monitor by record of publicity received.

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