Managing estates

These standards were agreed by the Estate Management focus group in May 2008.

Redland will:

1. Carry out an estate inspection twice a year (on every development of more than two properties).

Target: 95%.
Monitor by internal calendar of completed inspections.

2. Remove fly-tipping or graffiti within eight working days of notification (24 hours for racist/homophobic graffiti or fly-tipping with a health and safety risk).

Target: 95%.
Monitor by random sampling of job orders.

3. Repair faulty external lighting within 15 working days of report.

Target: 95%.
Monitor by random sampling of job orders.

4. Keep grass in common areas under 60mm in height.

Target: 95%.
Monitor by random sampling at estate inspections.

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