How you can get involved

Resident Board members

You can apply to become a member of the association. Our aim is that at least three members of the Board are residents.

Redland Residents' Committee

We have a Redland Residents’ Committee that meets at least three times a year. Any of our residents can stand for election on to the committee.

The committee will:

  • consider and make recommendations to our Board about all matters relating to the way we manage and maintain our properties;
  • review our policy and procedures on matters that affect tenancies, and make recommendations to the Board;
  • Consider and make recommendations about the content and wording of our tenants’ and home owners’ handbooks, leaflets and other written material we produce for our residents;
  • consider a report on our Board's decisions;
  • set up focus groups to consider items in more detail, if necessary; and
  • monitor all procedures for involving our residents.

Residents' associations

We will be happy to consult and take account of the views of residents' associations as long as they are fair and properly run. We encourage you to form a residents' association and we will help you by:

  • providing a start-up grant to cover running costs;
  • providing reasonable facilities for your meetings;
  • giving you advice about setting up and running your association; and
  • photocopying and handing out your written material.

Neighbourhood Voices

A Neighbourhood Voice acts as a co-ordinator for the area they live in. They are the main point of contact between residents and staff, and give out information and get feedback on ideas and plans for change in policies and procedures. They are elected every two years, and all residents in their area have the chance to vote for them.

Residents' panel

We have a residents' panel made up of tenants and owners. Panel members don't go to any meetings, and they are consulted by post or email. They help to look at new policies and procedures to make sure they are relevant and practical.

Focus groups

These are small groups of residents that are formed to focus on specific areas of service and look particularly at standards in those service areas, as specified in the Partnership Agreement. In addition, we have focus groups that look at communications, an editorial group for the tenants’ newsletter Redletter and a social committee which organises tenants’ day.

National Housing Federation South West logo Independent Housing Ombudsman Scheme logo Positive About Disabled People logo Investors in People logo in business for neighbourhoods logo