Estate management
We try to make sure that the shared areas we are
responsible for are safe and provide a good-quality environment for
the people who live on the estate. We cannot do this on our own -
we need your help.
Estate management focus group
The focus group is made up of staff and residents. Its role is
to set service standards and monitor them. The group also gets
involved with how we collect information on satisfaction levels as
well as with policy changes, areas of persistent complaint and
new developments.