Your rent

How and when is my rent set?

This depends on whether you are a secure tenant or an assured tenant. Both the timing of rent reviews and the way they are carried out come under different legal controls.

For secure tenants, a maximum rent is set by the Rent Service. This maximum is called a 'fair rent'. The Rent Service reviews the fair rent every two years. Up to three months before the review date, we will ask the Rent Service for a review. The Rent Service will axk for your comments. They will sometimes ask to visit your property.

We set the rent for assured tenants at the beginning of your tenancy. We aim to set rents that people with low incomes can afford. A lot of our tenants are in low-paid jobs, or are unemployed or retired and receive Housing Benefit.

The rent payable by a secure tenant will not be more than the assured rent for the property.

We set the rent using a formula which takes account of average earnings in the area. the size of your property and its value. We have a leaflet which explains how this formula works and how you can appeal if you think we have applied the formula unfairly.

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