How to pay your rent
Paying your rent
Your rent is due for the week ahead and you should pay it either
on a Monday, or any time during the previous week. If you pay each
month you should make your payment at or before the start of the
month which the rent covers.
You can pay your rent in any of the following ways:
- Online, using the link opposite. Ask us for a payment
card.
- At a post office. Ask us for a payment card.
- At a bank. Ask us for a paying-in book.
- By standing order. Ask us for a form which you fill in and send
to your bank.
- By post. But, in your own interests, please do not send
cash.
- At our office. Call at any time during office hours.
- By phone, using a debit card. Ask us for details.
- By direct Housing Benefit payment. Your local authority can pay
your Housing Benefit direct to us. Ask us or your local authority
to arrange this. Any Supporting People grant will automatically be
paid direct to us.
What do I do if I have difficulty paying my rent?
Firstly, you may be entitled to Housing Benefit from your local
authority to help with your rent. Whether or not you are entitled
to Housing Benefit will depend on your income, the number of people
living with you, and how much rent you have to pay. If you think
you might be entitled to Housing Benefit, or you can't afford your
rent, ask us or your local authority for details of Housing
Benefit.
If you are finding it difficult to pay your rent, please contact
us as quickly as possible. It is much easier for us to help you if
you contat us before you owe a low of rent.