Repairs and maintenance
Information about how to tell us when something needs
fixing.
Details of what we will repair and maintain.
How we expect you to take care of your home.
When you report a repair, this page gives details of how quickly
we will complete it.
Maintaining homes focus group
The focus group is made up of staff and residents. Its role is
to set service standards and monitor them. The group meets on a
regular basis and has been given the responsibility by
the Redland Residents' Committee for looking at how we maintain
homes. The group considers our policies, procedures
and standards of service with members also involved in testing
and looking at a range of different ways of improving the
service.
» Find out more about service standards and our
performance
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