Repairs and maintenance

» Report a repair

Information about how to tell us when something needs fixing.

» Our responsibilities

Details of what we will repair and maintain.

» Your responsiblities

How we expect you to take care of your home.

» Prioritising repairs

When you report a repair, this page gives details of how quickly we will complete it.

Maintaining homes focus group

The focus group is made up of staff and residents. Its role is to set service standards and monitor them. The group meets on a regular basis and has been given the responsibility by the Redland Residents' Committee for looking at how we maintain homes. The group considers our policies, procedures and standards of service with members also involved in testing and looking at a range of different ways of improving the service.

» Find out more about service standards and our performance

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