Gas safety
Importance of gas safety checks
We want you to be safe in your home. That’s why we carry out a
gas safety check & service at least every 12 months to make
sure everything is working properly and keep the running costs as
low as possible.
We will write to you to let you know when we would like to
come and carry out the gas safety check & service. If the
appointment is not convenient, you can change it.
The gas safety check is really important for you and those
living in your home. If your gas appliances are unsafe, they could
produce carbon monoxide which can kill.
Letting us into your home
It’s really important you allow us access to your home to do
this work. If you are unable to be at home during normal working
hours, or have difficulties arranging access due to work or family
commitments, please call our Gas Servicing Administrator on 0117
316 7218 or email housing.admin@redlandha.co.uk.
We will make every attempt to work flexibly around your
commitments.
If you fail to let us in after we have written to you 3 times,
you will be in breach of your tenancy agreement and we will start
legal action to gain access.
What happens if you smell gas?
If you smell gas or fumes you should always:
- Open all doors and windows
- Turn the gas off at the meter
- Put out cigarettes and any naked flame
- Don’t use electrical switches
- Call the National Gas Emergency Service on
0800 111 999
»
Click here to see information about carbon
monoxide.
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