Accreditation

The Group and its members are accredited by a number of organisations. Some are regulatory, some voluntary. Here are more details about them.

Housing Corporation

Housing Corporation logoThe Housing Corporation is the previous government agency that funded new affordable homes and regulated housing associations in England.

It closed on 30th November 2008 and was replaced by two new agencies:

  • Homes & Communities Agency
  • Tenant Services Authority

Homes & Communities Agency

Homes & Communities Agency logoThe Homes and Communities Agency (HCA) is the national housing and regeneration delivery agency for England. Its role is to create thriving communities and affordable homes.

It works nationally but support the delivery of the ambitions of our local partners to provide better places that offer great homes and good jobs in well-served communities where people enjoy living and can afford.

Homes & Communities Agency website.

Tenant Services Authority

TSA logoThe Tenant Services Authority (TSA) is the new independent regulator for affordable housing. Initially the TSA will operate under the legal powers of the Housing Corporation whilst it consults on the powers set out in the 2008 Housing and Regeneration Act.

The TSA will be consulting with tenants across 5 million households and their landlords - including local authorities, ALMOs and housing associations - to develop the new standards framework and implement the new powers granted in the Homes and Communities Act. The TSA intends to ‘switch on’ its new powers for Housing Associations in December 2009 and across the local authority sector in April 2010.

Tenant Services Authority website.
TSA Regulatory Judgement, December 2008.

Housing Ombudsman Service

Housing Ombudsman Service member logoThe Housing Ombudsman Service considers complaints against member organisations, and deals with other housing disputes. All registered social landlords in England are members by law. It will consider any complaints about shortcomings in the way homes are managed, but only after the complainant has completed the internal complaints procedure of the landlord or agent.

Housing Ombudsman Service website.

National Housing Federation

NHF South West logoThe National Housing Federation represents 1,300 independent, not-for-profit housing associations in England and is the voice of affordable housing. Its mission is to support and promote the work that housing associations do and campaign for better housing and neighbourhoods.

National Housing Federation website.

iN business for neighbourhoods

iN business for neighbourhoods logoFriendly neighbours, local shops, schools, healthcare, jobs, places to relax and good public transport - that’s what makes a place somewhere you’d be happy to bring up children and grow old. Where you see the 'iN business for neighbourhoods' logo, you will find a housing association that has made a set of promises – to customers, neighbourhoods and excellence. Somer Housing Group's members have made this promise to put neighbourhoods first.

iN Business for neighbourhoods website.

Supporting People

Supporting People logoThe Supporting People programme offers vulnerable people the opportunity to improve their quality of life. It aims to do this by providing a stable environment which enables greater independence.

It delivers high-quality and strategically planned housing-related services which are cost effective and reliable, and complement existing care services. The planning and development of services will be needs led. Supporting People is a working partnership of local government, service users and support agencies.

Supporting People website.

National Foyer Federation

The Foyer Federation was established in 1992 to stimulate and promote the development of the Foyer concept in the UK. The Federation provides a range of services to operational and developing Foyers, raises awareness of Foyers' work, and represents the movement at all levels of decision-making throughout the UK.

Investors in People

IIP logo black smallIiP is the only quality mark to focus on people and has become widely recognised since its launch in 1990. Assessors look at how well an organisation manages and develops its staff to improve performance and meet objectives. Somer Housing Group achieved IiP in 2007 and will be reassessed every three years to make sure it is still up to the standard.

Investors in People website.

Positive About Disabled People

Positive about disabled people logoThe Disability Symbol is a recognition given by Jobcentre Plus to employers based in Great Britain who have agreed to take action to meet five commitments regarding the employment, retention, training and career development of disabled employees.

Jobcentre Plus website.

Construction Clients' Charter

Construction Clients' Charter logoBy signing up to the Construction Clients’ Charter, construction industry clients make a clear statement of their commitment to improve their own performance. Charter Clients do not just pay lip service to culture change but are prepared to measure their progress against an agreed programme with increasingly demanding targets.

Charter website.

matrix

matrix logoThe matrix Standard is the national quality standard for any organisation that delivers information, advice and/or guidance on learning and work. The standard consists of eight elements, four focused on the deliver of the service and four focused on how it is managed.

matrix Standard website.

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 A member of Somer Housing Group    National Housing Federation South West logo Independent Housing Ombudsman Scheme logo Positive About Disabled People logo Investors in People logo in business for neighbourhoods logo