Residents' area

On these pages you will find useful information about your home, Somer Community Housing Trust's services and how you can get involved.

» Your home

Information about your tenancy, paying your rent, repairs and servicing, homeowners, garages to let, estate management and the sheltered housing service.

» The service we provide to you

How to tell us about your comments and complaints, details of our service standards, performance, resident surveys and the empty (void) homes standard.

» How we work with you

Find out how to get involved with the running of the Trust and how to have your say. Information on our community investment, the PRC homes redevelopment, and our policies on the environment, equality and diversity, and grants available.

» Information and advice

Advice on anti-social behaviour, benefits and debt, home contents insurance, carbon monoxide, condensation, safety and security, and useful contacts.

» Keeping your home safe and secure

We take your health and safety very seriously and work hard to make sure that your home is safe. Find out what you can expect from us as a landlord and what you can do to stay safe.

» Where you live

Find out more about your neighbourhood - who to contact, what actions are planned, what's already been done, and how to get involved in your area.

 A member of Somer Housing Group    National Housing Federation South West logo Independent Housing Ombudsman Scheme logo Positive About Disabled People logo TPAS accreditation logo Investors in People logo in business for neighbourhoods logo