Useful contacts

Trust contacts

homeplus helpline 01225 366366
Furniture project 01225 366189

Bath & North East Somerset Council

Switchboard
www.bathnes.gov.uk		 01225 477000
Council Connect customer services 01225 394041
Dog warden 01225 396633
Environmental health 01225 477563
Homelessness 01225 396124
Housing benefit and council tax 01225 477777
Housing options and advice service 01225 396296
Orange badge applications 01225 394147
Refuse and recycling collection 01225 394041
Social services 01225 396231

Other councils

Bristol City Council
www.bristol.gov.uk		 0117 922 2000
Mendip District Council
www.mendip.gov.uk		 01749 648999
West Wiltshire District Council
www.west-wiltshire-dc.gov.uk		 01225 776655

Other services

Fire (non-emergency)
www.avonfire.gov.uk		 0117 926 2061
Gas emergency (Transco) 0800 111 999
Police (non-emergency)
www.avonandsomerset.police.uk		 0845 456 7000

Utilities

British Gas
www.house.co.uk		 0845 609 1122
EDF Energy (formerly SWEB)
www.edfenergy.com		 0800 096 2270
Wessex Water
www.wessexwater.co.uk		 0845 730 0600
Western Power distribution
www.westernpower.co.uk		 0845 601 2989

Advisory services

Age Concern
www.ageconcern.org.uk		 01225 466135 
Alcohol Advisory Centre 0117 929 3028
Bath and North East Somerset Credit Union
www.banescu.btik.com		 0117 986 5888
Bath Area Drugs Advisory Service (BADAS)
www.badas.org.uk		 01225 469479
Bath Racial Equality Council (BREC)
www.bathnesrec.org.uk		 01225 442352
Benefits Agency (Bath)
www.dwp.gov.uk		 01225 303200
Citizens Advice Bureau (Bath)
www.citizensadvice.org.uk		 01225 463333
Citizens Advice Bureau (Bristol) 08701 212134
Citizens Advice Bureau (Keynsham) 0117 986 2345
Citizens Advice Bureau (Midsomer Norton) 01761 418599
Drugs and Homeless Initiative
www.drugsandhomeless.org.uk		 01225 329411
Envolve
www.envolve.co.uk		 01225 787910
Funding Caring
www.fundingcaring.co.uk		  
Genesis Furniture Project
www.genesistrust.org.uk		 01225 421111
Help the Aged
www.helptheaged.org.uk		 01225 447800
0808 800 6565
Samaritans
www.samaritans.org.uk		 08457 909090
SOFA project
www.sofaproject.org.uk		 0117 954 3567
Southside Family Project 01225 331243
Support Against Racial Incidents (SARI)
www.sariweb.org.uk		 0117 942 0060
SWAN (South West Advisory Network)
Keynsham		  0117 986 9732
SWAN (South West Advisory Network) Midsomer Norton  01761 432445
Tenant Participation Advisory Service
www.tpas.org.uk		 0161 868 3500
Women’s Aid 24-hour helpline
www.womensaid.org.uk		 08457 023468
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