About our service

» Accessing our services

If you need help to use our services, we can provide information in alternative formats (such as Braille or large print) or arrange translations and interpreters.

» Short notice inspection

Information about the short notice inspection.

» Comments and complaints

How to feed back your compliments and complaints about our service.

» Policies and procedures

Download our policies and procedures.

» Service Standards

Find out about the standard of service you can expect from us.

» Our performance

A summary of how we're doing in key areas.

» Surveys

What you have told us about our service and how we perform.

» Lettings standard

Our standard for refurbishing empty homes when tenants leave.

» Lettings information

Our latest lettings information.

» Website feedback

tell us what you think of the Trust's website.

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