STATUS survey
As part of its ongoing commitment to seek the
views of its residents, in April this year the Trust asked
independent research company BMG Research to conduct our
three-yearly customer satisfaction (STATUS) survey, of both tenants
and homeowners. 47% of general needs tenants, 67% of sheltered
tenants and 18% of homeowners responded.
The fieldwork is now complete and we expect to get the results
next month. This page will be updated with the results and our
plans to make any improvements as a result of resident
feedback.