Making changes to your home

You have the right to make improvements, alterations and
additions to your home, but you will need to get our permission in writing first. If the work needs building regulations or planning permission, you will be responsible for applying to your local council and paying the costs.

Find out more about planning permission

Before giving you permission, we will have to make sure that the work will be carried out to a high standard and that the changes you make won’t have an unfavourable effect on the property, such as knocking two rooms into one, or will not affect the safety of the property, such as removing a fire door or installing new electrical circuits. When we give you permission, we will usually include
conditions, for example the maximum height for putting
up fencing.

You may be able to receive compensation at the end of your tenancy for any approved improvements you have made. It is important to keep all receipts to be able to apply for this. If you carry out work without getting our permission, we may need to remove the alterations and return the property to how it was, and you will have to pay for this.

Adaptations for people with disabilities

You may find that it becomes more difficult to manage your home as you get older, or physical or mental impairment affects your ability to do day-to-day tasks. We can help to make your home more comfortable to live in, by making appropriate changes to your house and immediate surroundings.

» Click here for more information about adaptations in your home.

Mobility scooters

Most of our homes were developed before mobility scooters were available, and were not designed to accommodate them. Unfortunately, residents often haven’t had the necessary advice before purchasing scooters, and haven’t considered issues of storage, access, and battery-charging.

» Click here for more information about mobility scooters.

Television aerials and satellite dishes

Wherever possible, you should use an indoor aerial or one inside the loft or roof space. If you need an outside aerial, talk to your housing officer about how and where it can be fixed. Most blocks of flats will have a shared aerial.

You must not put up your own satellite dish without permission from us and the council.

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