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You are here: Home > Residents > Your home > Repairs and servicing > Report a repair

Reporting repairs

We want to provide a good repairs service. Please help us by reporting repairs quickly and preventing damage to your home or estate.

You can report repairs by:

• phoning our dedicated repairs line on the numbers opposite;
• emailing us at repairs@somer.org.uk;
• completing the form below;
• writing to us at The Maltings, River Place, Lower Bristol Road, Bath, BA2 1EP; or
• calling into any one of our Local Service Centres or our office at The Maltings.

When reporting a repair, we will need to know:

• your name, address and phone number;
• a description of the repair needed; and
• when you will be at home for the work to be carried out, or relevant contact details so we can arrange an appointment with you.

Report a repair now

Simply fill out the form below and we will contact you.

Full Name*
Address*	Address
Daytime telephone number
Email address
Preferred method of contacting you	Phone Email
Please tell us about the repair required. Give as much detail as you can and include the exact location.
	Description
Please give us any information about access, including what times you will be home, to help us arrange an appointment.
	Access

A recent technical issue means that a small number of forms sent from this page may not have been received by us. If you have used this form recently and not heard from us within two weeks, please contact us on 01225 366111.

Repairs
01225 366111
(8.30am - 5pm, 4.30pm Fridays)

Please be aware your call may be recorded to assist in our continuous improvement and training.

0345 245 0566
(out of hours)