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Our annual report to residents for 2010-11

Welcome to Somer Housing Group's Annual Report for 2010-11. This report has been created by residents and staff for residents.

The purpose of the report is to let you know some of the highlights of the past year, including what has been going well and where we need to improve. There is also information about how well we are performing against the standards set by the Tenant Services Authority (TSA). The report covers all the members of Somer Housing Group: Redland, Shape and Somer Community Housing Trust.

Open as an ebook.

Download as a PDF.

Ask us to post you a copy: call 01225 366000 or email enquiries@somer.org.uk.

Tell us your comments

We hope you find this annual report useful, but please let us know your comments. You could also win a £75 gift voucher if you get our three questions right.


Was this annual report useful?	Very useful Useful OK Not useful
Is there other information you would have liked to have seen in the report? If yes, please tell us	Is there other information you would have liked to have seen in the report? If yes, please tell us
What should Somer Housing Group do better?	What should Somer Housing Group do better?
Have you any suggestions for how we could save money?	Have you any suggestions for how we could save money?
Any other comments you would like to make?	Any other comments you would like to make?
Competition questions … Answer the following questions correctly and you could win a £75 gift voucher. (Hint! the answers are in the annual report.)
1 How much do we plan to spend on home improvements in 2011-12?	£2m £6m £12m
2 How much have we saved by changing the day our 'debit run' takes place?	£1000 £10000 £25000
3 How many young or homeless people did we support over the year?	4 40 400
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